ePaper is handled by ONE database made of unique email addresses, meaning that no duplicate emails can be accepted. Each email address corresponds to a subscriber/contact and can be inserted in one or more lists.


Where can I find my Subscribers?

All your subscriber information is gathered in the Subscribers Tab: 

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  1. Search and Edit: search for subscribers via name, last name, email, status and more. 
  2. Profile Page:  Customise the user profile section subscription preferences
  3. Import: Import a pre-existing list of subscribers 
  4. Export: Export your subscribers
  5. Maintenance: Bulk Actions such as moving subscribers, managing bounce 
  6. Statistics: General subscriber statistics

What user data can I collect? 

The default user fields are: 

  1. Email
  2. First Name
  3. Last Name
  4. Gender

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Field Labels and additional rules/ settings can be managed from List Building >> Subscription Form fields and Layout

Can I add more fields? 

YES! Additional profile fields can be setup from Extra Profile Fields

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The Extra Profile Fields allow you to create 2 types of fields: 

  1. Text - free text where user can type in their answer 
  2. Lists - a pre-defined list of choices 

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The When/ Where settings allow you to choose where the lists are displayed and visibility. 

How are these fields useful? 

  1. Using tags in newsletters to address your users by their First/ Last Name
  2. Additional User Segmentation